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To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the further guidelines once the return request is approved

 

What items are returnable?

You can return your items within 7 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • There are no charges for return.
  • We offer free reverse pickup for your convenience.

 

How soon will I get my exchange/return credit?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your request.
  • You need to also mail us a full picture of the product you received to arrange a successful reverse pickup.
  • For exchanges the exchange will be shipped and for store credits a coupon code will be given as per the value of the return.
  • If you are approved, then your exchange/store credits will be processed within 10 working days.
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