1. Please note that orders can be cancelled or modified within 1 hour of placing the order.
2. All products are eligible for replacement or exchange within 3 days of product delivery. Please ensure that the product is unused and with all tags intact.
3. We cannot initiate a refund as per our policy. In all cases, where the wrong item was received in terms of colour, size, or model (evidence is needed), products can be exchanged for a different size. No other form of exchange whatsoever will be entertained.
4. Replacements or Exchanges can be requested by emailing us at firstname.lastname@example.org with your order details.
5. We have free reverse pick up option available.
6. Final decision regarding the acceptance and rejection of return/replacement rests with us only. Our decision will be final and no further discussion will be entertained.